Here’s everything you need to know about visiting The H2O.
Q: When is The H2O open?
F: The H2O is an outdoor seasonal area within the Cape Cod Inflatable Park. For 2020 the park will be open June 28th – September 7th daily from 10am-6pm.
Q: How much is a ticket to The H2O?
F: A day pass for The H20 is $25 per person. Toddlers under 38 inches cost $20 and children under 12 months old are free. We also offer an evening pass to The H2O to be used from 4pm-6pm for $20 or $15 for toddlers under 38 inches.
Q: Do I have to purchase a pass to The H2O if I will just be watching my child in the park?
F: Yes, all guests over 12 months of age need to purchase a pass to enter The H2O. Children 13 years of age and under must be accompanied by an adult.
Q: Are there changing areas and lockers in The H2O?
F: Yes, there are bathrooms in The H2O and lockers that are available for a small daily rental fee. The changing areas are located within the Cape Cod Inflatable Park (dry rides)
Q: Are towels included in our ticket for The H2O?
F: No, you will need to bring your own towels. We do offer towels for sale at our gift shop if you happen to forget yours.
Q: Can guests bring outside food and drink into the park?
F: The Cape Cod Inflatable Park is committed to guest safety; therefore, glass containers, coolers, and outside food or beverages are not permitted inside the park. We do offer tables and chairs with umbrellas just outside the park entrance for those who wish to bring food with them and enjoy it outside the park.
Q: Can guests exit and re-enter the park?
F: Yes, guests may exit and re-enter the park as often as you’d like. Just remember to keep your pass with you at all times as that will be required to re-enter.
Q: Does the water in The H2O contain chlorine?
F: The water for all attractions in The H2O is chlorinated and filtered. Staff members test the water quality of our attractions frequently throughout the day, to ensure our water quality is compliant with state and local guidelines. There may be short times when a ride or attraction is temporarily unavailable to allow us to complete this process.
Q: What is the dress code at The H2O?
F: Inside the park, guests wishing to participate in swimming activities must be wearing a lined swimsuit. Loose fitting clothing and accessories that pose an entrapment risk are not permitted. Clothing that is revealing or has questionable content is not permitted and judgment on the appropriateness of clothing is at the sole discretion of park management. Children who are wearing a diaper must have a swim diaper on at all times.
Outside of the water park, socks and cover-ups are required. This includes all lobby areas, Shark Bites Cafe & Arcade, and all Cape Cod Family Resort common areas.
Q: What is the most affordable way to enjoy The H2O?
F: For guests who wish to enjoy more than one of our parks, an overnight stay at the Cape Cod Family Resort is often the most cost-effective plan. Guests who book a room at the Cape Cod Family Resort directly through our website or by phone receive 4 free passes to all three parks at the Cape Cod Inflatable Park for each day of their stay.
Q: What happens if The H2O closes due to bad weather?
F: If The H2O has to close due to weather within two hours of your arrival you will be issued a voucher to return to the park at a later time of your choosing.
Q: Someone in our party has a medical condition that requires special equipment, how do we handle this at the park?
A: If someone in your party requires any sort of medicines or devices to be with them at the park then we ask you to call 508-241-5424 prior to your arrival to set up accommodations for your needs. Please note that all bags, coolers or equipment noted as a medically required item is subject to inspection prior to admission. This policy does not include accommodations for food to be brought into the park for food allergies. Our cafes offer gluten-free items which will be noted on the menu in the park and we don’t use any nut products at the Shark Bites Cafe, all our food is cooked in soybean oil.
Q: What concessions have been made as a result of COVID-19?
A: Masks or face coverings are required when inside a building including bathrooms and changing rooms. They are also required when in line to purchase tickets to enter the park. They are not required when socially distant inside the park due to the wide-open nature of our outdoor park. We have removed the 3 large inflatable slides this season to make room for socially distant tables and seating for guests. Guests may also have a wait to enter the lazy river or the central water playground if attendance warrants social distancing efforts. There are over 60 hand sanitizing stations throughout the park and all surfaces have been treated with a product called Bactibarrier. This bactericide, virucide, and fungicide is on the EPA N List for approved use against SARS-CoV-2, the virus that causes coronavirus. Guests are urged too pick a seating location and use that table for the day without changing places (there’s plenty of seating and tables for everyone). Life jackets will be sanitized between each use and a crew will be regularly wiping down touchpoints throughout the facility.
Did we miss something? Please feel free to fill out our contact form if you have a question we have not addressed in this FAQ.