Cape Cod Inflatable Park FAQ
You’ve Got Questions, We Have Answers
Have some questions before you arrive? Check out our answers to visitors’ most commonly asked questions! If your question still has not been answered, call us at: 508.771.6060 or visit our Facebook page, as we receive many great questions there.
Please note that we DO NOT offer park passes online at this time. All park passes must be purchased when you arrive at the park.
Q: Do you have to stay at the Cape Cod Family Resort to come into the Park?
A: Absolutely not! The public is welcome.
Q: Do I need to sign a waiver for myself or my children to use the rides at the Cape Cod Inflatable Park?
A: Yes, we have a waiver that needs to be signed. You can download it here and bring it to the park signed to speed up the ticketing process.
Q: Are the Inflatable Park, Challenge Zone and The H2O separate admissions?
A: Our Inflatable Park, Challenge Zone and The H2O can be purchased as separate admissions by selecting any of the three to use for the day. You’ll be given a wristband for admission to the park you choose. However, with our Combo Passes, you can enjoy access to two or even all three of our parks with the ability to pass back and forth freely between them as you wish!
Q: Someone in our party has a medical condition that requires special equipment, how do we handle this at the park?
A: If someone in your party requires any sort of medicines or devices to be with them at the park then we ask you to call 508-241-5424 prior to your arrival to set up accommodations for your needs. Please note that all bags, coolers or equipment noted as a medically required item is subject to inspection prior to admission. This policy does not include accommodations for food to be brought into the park for food allergies. Our cafes offer gluten-free items which will be noted on the menu in the park and we don’t use any nut products at the Shark Bites Cafe, all our food is cooked in soybean oil.
Q: Can toddlers ride the big slides?
A: Toddlers are able to enjoy a majority of the rides at the park with the exception of those that have a posted sign with a minimum height in front of it.
Q: Do adults pay to enter the Park?
A: Adults may enter the Inflatable Park and the Challenge Zone for free if they do not wish to utilize any of the rides in those parks. If they wish to accompany a toddler on an inflatable ride then they will need to purchase a pass to do so. All guests entering The H2O must have a paid admission regardless of age or height.
Q: Can you bring in food or drink?
A: We don’t allow outside food or drink in the Park. We do, however, offer a seating area just outside of the Park, where you can enjoy your own food or drinks. We also offer food and beverages at our Shark Bites Café. and cool treats at Ritchie’s Italian Ice stand.
Q: Is there any seating or shade inside the Park?
A: Yes, there are plenty of seats, including lounge chairs, where you can relax. We also have umbrellas throughout the Park.
Q: Is there a First Aid area?
A: Yes, there is a designated First Aid area just in the entrance to the Park and another located in The H2O.
Q: How do you protect guests from germs and bacteria on the rides?
A: Our rides are tested weekly to ensure they are always sanitary. BactiBarrier® antibacterial spray is applied on all of our rides and patio furniture to prevent rashes or infections. This same product is used in medical centers, surgical suites, and other public areas such as the Walt Disney Pavilion. In addition, all rides with pools on the bottom are filled with chlorinated water that is changed and monitored regularly. Our outdoor showers and sinks allow visitors to rinse off the chlorinated water once they are ready to exit the wet rides area.
Q: Do you have attendants monitoring rides?
A: Yes, we have a large staff that monitors our rides.
Q: On the dry rides, do you have to wear shirts?
A: Yes, all riders enjoying our dry rides must wear shirts and socks.
Q: Do you have to wear socks to go on rides?
Q: Do you sell socks?
A: Yes, we sell socks for $1.
Q: Do you have lockers?
A: Yes, we rent lockers for a small fee.
Q: Do you rent towels?
A: Yes, we rent towels for a small fee.
Q: Do you host birthday parties?
A: Yes, we host Birthday Parties on weekends! Please check our Birthday Parties page for more detailed information.
Q: Do you rent rides?
A: We no longer rent rides. However, many of our rides are available to rent from an unaffiliated company named Cape Cod Inflatable Rentals.
Q: Can we leave the Park and come back?
A: Yes, you can leave the Park at any time and return at any time during the same day, as long as you keep your wristband on.
Q: How does the toddler pass work?
A: A child qualifies for the toddler pass and access to the toddler area if they are under 38 inches tall. There are, however, many rides that have no minimum height in the general area of the Inflatable Park. If your toddler is adventuresome and you approve of him riding the bigger rides then you have the option of purchasing him a regular pass. If you also want him to be able to use the toddler area then just ask for a second toddler wristband, they will give you the toddler one at no extra charge if you’ve purchased the regular wristband. Then your child can go back and forth between the areas. Hope this helps, have fun!
Q: What is your rain and wind policy?
A: If you are in the Park for less than 2 hours and the Park needs to close due to inclement weather, you will be given a free pass to come back another day during the current year (all wristbands are stamped with the time on it).
Q: Do you have to pay for parking?
A: No, parking is free at all times!
Q: Are there special packages for the arcade?
A: Yes, please check out our Park + Arcade Package for more information.
Q: I’m staying at the Cape Cod Family Resort. How do passes to the Inflatable Park work?
A: Guests receive up to 4 combo passes to be used at the three parks for each day of their stay including their check-in and check-out day. The passes are allotted to each of the named guests on your reservation, up to four per room. Passes may be picked up as early as 9am from the resort lobby on your day of arrival, but your room will not be available until 3pm. On check-out day, guests check out of the resort and take their bags to their car and can then utilize the parks for the rest of the day. Guests will no longer have access to the rest of the resort amenities after checking out but may continue to enjoy the parks until closing. Please note that even though the free passes include the Challenge Zone, guests utilizing the Challenge Zone must still meet the minimum height of 48 inches. There will be no refunds or credits if your guests utilizing the free passes do not meet the Challenge Zone height requirement.
Q: What concessions have been made as a result of COVID-19?
A: Masks or face coverings are required when inside a building including bathrooms and changing rooms. They are also required when in line to purchase tickets to enter the park. They are not required when socially distant inside the park due to the wide-open nature of our outdoor park except for the following rides that don’t allow for social distancing and therefore do require masks to use them: King of the Mountain, Battle Zone, The Heist, Bounce houses (when necessary). We have removed the 3 large inflatable slides in The H2O this season to make room for socially distant tables and seating for guests. Guests may also have a wait to enter the lazy river or the central water playground if attendance warrants social distancing efforts. There are over 60 hand sanitizing stations throughout the park and all surfaces have been treated with a product called Bactibarrier. This bactericide, virucide, and fungicide is on the EPA N List for approved use against SARS-CoV-2, the virus that causes coronavirus. Guests are urged too pick a seating location and use that table for the day without changing places (there’s plenty of seating and tables for everyone). Life jackets will be sanitized between each use and a crew will be regularly wiping down touchpoints throughout the facility.