Bungee Run

Frequently Asked Questions

Cape Cod Inflatable Park

Do you have some questions about the park or resort? You’re not alone. Here are the answers to visitors’ most commonly asked questions! If your question still has not been answered, call us at: 508-771-6060 or visit our Facebook page, as we receive many great questions there.

Daily
10am – 6pm

2021
June 18 – September 6, 2021

  • A day pass for The H20 is $25 per person.
  • Toddlers under 38 inches cost $20 and children under 12 months old are free.
  • We also offer an evening pass to The H2O to be used from 4pm-6pm for $20 or $15 for toddlers under 38 inches.

No, you will need to bring your own towels. We do offer towels for sale at our gift shop if you happen to forget yours.

Yes, all guests over 12 months of age need to purchase a pass to enter The H2O. Children 13 years of age and under must be accompanied by an adult.

Yes, there are bathrooms in The H2O and lockers that are available for a small daily rental fee. The changing areas are located within the Cape Cod Inflatable Park (dry rides).

The Cape Cod Inflatable Park is committed to guest safety; therefore, glass containers, coolers, and outside food or beverages are not permitted inside the park. We do offer tables and chairs with umbrellas just outside the park entrance for those who wish to bring food with them and enjoy it outside the park.

 Yes, guests may exit and re-enter the park as often as you’d like. Just remember to keep your pass with you at all times as that will be required to re-enter.

The water for all attractions in The H2O is chlorinated and filtered. Staff members test the water quality of our attractions frequently throughout the day, to ensure our water quality is compliant with state and local guidelines. There may be short times when a ride or attraction is temporarily unavailable to allow us to complete this process.

Inside the park, guests wishing to participate in swimming activities must be wearing a lined swimsuit. Loose fitting clothing and accessories that pose an entrapment risk are not permitted. Clothing that is revealing or has questionable content is not permitted and judgment on the appropriateness of clothing is at the sole discretion of park management. Children who are wearing a diaper must have a swim diaper on at all times.

Outside of the water park, socks and cover-ups are required. This includes all lobby areas, Shark Bites Cafe & Arcade, and all Cape Cod Family Resort common areas.

For guests who wish to enjoy more than one of our parks, an overnight stay at the Cape Cod Family Resort is often the most cost-effective plan. Guests who book a room at the Cape Cod Family Resort directly through our website or by phone receive 4 free passes to all three parks at the Cape Cod Inflatable Park for each day of their stay.

If The H2O has to close due to weather within two hours of your arrival you will be issued a voucher to return to the park at a later time of your choosing.

If someone in your party requires any sort of medicines or devices to be with them at the park then we ask you to call 508-241-5424 prior to your arrival to set up accommodations for your needs. Please note that all bags, coolers or equipment noted as a medically required item is subject to inspection prior to admission. This policy does not include accommodations for food to be brought into the park for food allergies. Our cafes offer gluten-free items which will be noted on the menu in the park and we don’t use any nut products at the Shark Bites Cafe, all our food is cooked in soybean oil.

Yes, we have a waiver that needs to be signed.

You can download it here and bring it to the park signed to speed up the ticketing process.

Our Inflatable Park, Challenge Zone and The H2O can be purchased as separate admissions by selecting any of the three to use for the day. You’ll be given a wristband for admission to the park you choose. However, with our Combo Passes, you can enjoy access to two or even all three of our parks with the ability to pass back and forth freely between them as you wish!

Toddlers are able to enjoy a majority of the rides at the park with the exception of those that have a posted sign with a minimum height in front of it.

Adults may enter the Inflatable Park and the Challenge Zone for free if they do not wish to utilize any of the rides in those parks. If they wish to accompany a toddler on an inflatable ride then they will need to purchase a pass to do so. All guests entering The H2O must have a paid admission regardless of age or height.

Yes, there are plenty of seats, including lounge chairs, where you can relax. We also have umbrellas throughout the Park.

Yes, there is a designated First Aid area located in The H2O.

Our rides are tested weekly to ensure they are always sanitary. BactiBarrier® antibacterial spray is applied on all of our rides and patio furniture to prevent rashes or infections. This same product is used in medical centers, surgical suites, and other public areas such as the Walt Disney Pavilion. In addition, all rides with pools on the bottom are filled with chlorinated water that is changed and monitored regularly. Our outdoor showers and sinks allow visitors to rinse off the chlorinated water once they are ready to exit the wet rides area.

Yes, we have a large staff that monitors our rides.

Yes, all riders enjoying our dry rides must wear shirts and socks.

Visitors need to wear socks, shorts/pants and shirts on our dry rides, they will go barefoot on water rides.

Yes, we sell socks for $1.

Yes, there are lockers located inside the H2O park that we rent for $10 cash for the day.

We do not rent towels but we have them available for purchase in the gift store.

We no longer rent rides. However, many of our rides are available to rent from an unaffiliated company named Cape Cod Inflatable Rentals.

Yes, you can leave the Park at any time and return at any time during the same day, as long as you keep your wristband on.

A child qualifies for the toddler pass and access to the toddler area if they are under 38 inches tall. There are, however, many rides that have no minimum height in the general area of the Inflatable Park. If your toddler is adventuresome and you approve of him riding the bigger rides then you have the option of purchasing him a regular pass. If you also want him to be able to use the toddler area then just ask for a second toddler wristband, they will give you the toddler one at no extra charge if you’ve purchased the regular wristband. Then your child can go back and forth between the areas. Hope this helps, have fun!

 If you are in the Park for less than 2 hours and the Park needs to close due to inclement weather, you will be given a free pass to come back another day during the current year (all wristbands are stamped with the time on it).

No, parking is free at all times!

 Guests receive up to 4 combo passes to be used at the three parks for each day of their stay including their check-in and check-out day. The passes are allotted to each of the named guests on your reservation, up to four per room. Passes may be picked up as early as 9am from the resort lobby on your day of arrival, but your room will not be available until 3pm. On check-out day, guests check out of the resort and take their bags to their car and can then utilize the parks for the rest of the day. Guests will no longer have access to the rest of the resort amenities after checking out but may continue to enjoy the parks until closing. Please note that even though the free passes include the Challenge Zone, guests utilizing the Challenge Zone must still meet the minimum height of 48 inches. There will be no refunds or credits if your guests utilizing the free passes do not meet the Challenge Zone height requirement.

Rates

  • $25 The H2O
  • $15 Senior pass to The H2O (over 65 years)
  • $20 Toddler The H2O Park pass** (under 38 inches tall)
  • $40 for a 2 Park combo pass
  • $50 for a 3 Park combo pass
  • $50 The H2O
  • $130 Combo pass for the 3 parks
  • $60 Toddler 2 park combo pass (under 38 inches tall)

Passes

No, season passes are for one individual. When passes are activated a photo is taken and logged in our system. Only the person whose photo is attached to that pass may use it.

  • $50 The H2O
  • $130 Combo pass for the 3 parks
  • $60 Toddler 2 park combo pass (under 38 inches tall)

Unfortunately not. Season passes are only good for the season in which they were purchased. Luckily a season pass pays for itsel in just a few uses!

Unfortunately no. Please do check the terms of the Groupon before purchasing. We are unable to alter its terms on our end and you will need to work directly with Groupon if any issues arise.

Hotel

Free passes will be allocated based upon the number of named people in your room and passes are only good for the day they were issued. A standard room offers up to 4 free passes per day and a family room offers up to 6 free passes per day. So if you stay in a standard room with two people, you would be allotted two passes. Passes cannot be sold or transferred. 

No, we encourage you to read the fine print before booking through a third-party site to ensure you understand the package details. We are a small business and revenue is shared with a third party site when you book there. As such, we appreciate it when people book directly on our website, and we offer them an extra day of free passes to the park for doing so. Booking through a third-party you will get free passes for the number of nights you book. Booking directly through our website or by phone directly with us you will get free passes for the number of days, resulting in an extra day of free passes for your reservation.

Well mannered pets are allowed when you book one of our pet-friendly rooms. When your search results appear for available rooms you will see a pet-friendly room if there is one available. If a pet-friendly room does not appear in your search results that means we are fully booked and your pet would sadly need to find other arrangements for those dates.

Standard rooms are located just across the parking lot from the Cape Cod Inflatable Park. Family rooms are located just down the street a few blocks.